Update on 1:49 4/13 PDT

 : Solution updated

Update on 0:10 4/14 PDT

 : New Solution added

Greetings!

It has come to our attention that some players who have synced their account to the Facebook accounts are experiencing login issues.

Since the recently updated Facebook App is causing the problem,

We suggest you do the following.

1. If the Facebook app is installed

 - Settings & Privacy > Account Settings > Apps > Logged in with Facebook > Remove Pirates of the Caribbean: TOW from the active menu,

2. If the Facebook app is not installed

 - Login to Facebook Site > Settings > Apps and Websites > Remove Pirates of the Caribbean: TOW from the active menu,

Please send us a ticket should you have any other issue, and we will do our best to assist you to resolve the problem.

- Customer Center: https://tidesofwar.zendesk.com/​​​​​

Thank you for your patience.

※ If you are currently logged in, please sync your account to the email(Joyple account) and play the game safely.

You might not be able to play the game if you logout.​

-----------------

Greetings.

It has come to our attention that some Captains are experiencing login issues.

We sincerely apologize for the inconvenience that it caused you.

Facebook linked account Login issues
1. Period: 4/12 00:48 PDT ~
2. Details: Players who linked their Game account with Facebook account are experiencing login issues.

Please accept our apologies for the inconvenience. Our dev team is currently checking the issue.

Rest assured, we will do their best to resolve the issue as soon as possible.

Thank you for your patience and understanding.​​

♆ Pirates of the Caribbean: Tides of War

 - Homepage: http://tidesofwar.joycity.com/

 - Customer Center: https://tidesofwar.zendesk.com/​​​