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Captains,

We have confirmed an anomaly that was inadvertently affecting the one-time purchase limitations of some Store items.

Captains who purchased the [Welcome Caribbean 30D] package, which should not have been available for multiple purchases, will be refunded, and the associated items will be retrieved.

[Correction Process and Schedule]

■ Schedule

- Through 12/13/22 Server Maintenance

■ Measures

- Products with intended Purchase Limitations: No additional measures (retrieval/refund) are taken

- Permanent Buffs Products: Refunds will be provided without a retrieval process

- Welcome Caribbean 30D Product: Products redeemed will be retrieved, and refunds will be provided.

※ Items used in purchasing products will be distributed sequentially after the Maintenance.

※ Please take note that refunds may take some time on cash payment Products depending on the Store.

※ Please contact the Apple Customer Service Center directly and proceed with payment cancellation if you made a purchase via the Apple Store.

We sincerely apologize for the trouble caused and we will do our absolute best to minimize any impact on the gameplay with future updates.

Thank you.

♆ Pirates of the Caribbean: Tides of War

 - Homepage: http://tidesofwar.joycity.com/en​

 - Customer Center: https://joycity.oqupie.com/portals/405